We respect your privacy and are committed to protecting your personal data in accordance with Malaysia’s Personal Data Protection Act (PDPA) and best practice. This policy explains what information we collect, why we collect it and how you can manage it.
1. Information we collect
When you visit our website we may automatically collect certain information for analytics and security purposes, including:
- IP address, approximate location, browser and device type
- Pages visited, entry/exit pages, time spent and referral source
- Information you voluntarily provide via contact forms or emails (name, email address, message)
We do not collect personally identifiable information unless you provide it voluntarily (for example, by filling a contact form).
2. How we use your information
- To analyse and improve website performance and content.
- To respond to enquiries, requests or support issues.
- To detect and prevent fraud or abuse of our site.
3. Google Analytics and other analytics tools
We use Google Analytics to understand how visitors use our website so we can improve user experience. Google Analytics collects information using cookies and processes it on Google’s servers. We only use aggregated and anonymised analytics reports.
If you want to opt out of Google Analytics, you can install Google’s opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.
5. Data retention
We retain analytics and log data for a limited period in accordance with Google Analytics settings and our internal policies. Personal data you provide via forms will be kept only as long as necessary to respond to your enquiry or as required by law.
6. Legal basis for processing
Where applicable, we process personal data based on your consent, to perform a contract, or where we have a legitimate interest (for example, to operate and secure our website). Under PDPA you have rights to access and correct your personal data.
7. Your rights
Under the PDPA, you have the right to:
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Access and request a copy of your personal data
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Correct or update your information
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Withdraw consent for data processing
To exercise any of the above, contact us at: marketingteam@apulsar.com.
8. Third-party services
We may use third-party service providers (e.g., Google Analytics, hosting, email providers). These providers only process data on our behalf and are required to implement appropriate safeguards.
9. Contact
If you have questions about this policy or wish to exercise your rights, please contact:
Email:
marketingteam@apulsar.com